Visit the Holland Board of Public Works web portal/application. Click on the ‘Register’ button under the My Account module, and enter all required information. Upon successful submission, an automatically generated email, with an activation link, will be sent to the email address provided.

Navigate to 'Login Help' on the landing page.

To recover a forgotten password:

1) On Login screen, click, ‘Forgot Password’.
2) Enter your registered email address, and click the ‘Submit’ button to proceed.
3) Once you click the ‘Submit’ button, an automatically generated email will be sent to your email address, along with a confirmation link to reset the password.
4) Click on the ‘Click here’ link, and enter your security answers provided at the time of registration.
5) Click ‘Next’ and proceed with updating the ‘New Password’ and ‘Confirm Password’ fields to complete the password reset process.

To recover a forgotten user ID:

1) On Login screen, click, ‘Forgot User ID’.
2) Enter your registered email address, and click the ‘Submit’ button to proceed.
3) Once you click on the ‘Submit’ button, an automatically generated email will be sent to your registered email address with the requested User ID.

Other sign-in problems:

For any other issues related to signing in, click ‘Problems in Sign-In’ to connect with customer service via email.

Your Account will be blocked submits the invalid information while Login/Registration beyond the authentication limit. Please ensure you have required fields from Holland Board of Public Works (i.e. Account Number and Zip Code).

In the My Account module, the ‘Profile’ section will allow you to update your Mobile Number, Alternate Number, Email ID, and Security Questions.

In the My Account module, under ‘Settings,’ you may choose email notification for ‘Connect Me’.

Upon successful login, you will see the ‘About My Home’ screen display, where you may provide any information related to the registered account/property. The same information may be updated in the 'About My Home' tab in the My Account module.

Yes, you are eligible to enroll for rebates and programs if you are a registered user with Holland Board of Public Works.

On the Dashboard, in the Notification module, you will find all emails from the Holland Board of Public Works with regards to updates and Utility information. This module also allows direct response to email notifications, enabling real-time two-way communication with Holland Board of Public Works.

In the Connect Me module, fill in all required fields (i.e. Select a Topic, create a 'Subject,' and add 'Comments'), then click 'Submit.' The Holland Board of Public Works will receive all submitted information via email.